Give Feedback that Makes a Difference

Learn to deliver feedback that supports growth, drives accountability, and shapes a positive team culture.

  • Clarity with Purpose

    Understand the why behind your feedback—whether it's for growth, accountability, or both—and deliver it with intention and confidence.

  • Actionable Tools and Framework

    Use proven tools to deliver feedback that’s focused, timely, and supports real improvement.

  • Build a Culture of Accountability & Growth

    Create an environment where feedback is expected, appreciated, and used to drive performance and continuous improvement.

Course Curriculum

    1. Welcome & Introduction

    2. Learning Objectives

    3. Feedback Fundamentals Workbook: DOWNLOAD BEFORE MOVING FORWARD

    1. Understanding the Purpose and Principles of Feedback

    2. Feedback Has Dual Purposes

    3. Feedback Gets a Bad Rap!

    4. REFLECTION ACTIVITY - WORKBOOK

    1. Two Purposes - One Framework

    2. Delivering Feedback for Growth

    3. Growth Feedback Scenarios

    4. Delivering Feedback for Accountability

    5. Feedback Is a Two-Way Conversation

    6. Accountability Feedback Scenarios

    7. REFLECTION ACTIVITY - WORKBOOK

    8. Handle With Care

    9. What If? Handling Pushback

    1. Principles of Effective Feedback

    2. The 4 Principles

    3. Quiz

    1. Embracing Feedback

    2. Putting It All Together

    3. FEEDBACK ACTION PLAN - WORKBOOK

    1. Next Steps

    2. REFLECTION ACTIVITY - WORKBOOK

About this course

  • 24 lessons
  • 6-Page Fillable Workbook
  • Scenario-Based Learning
  • Video Lessons

Your Guide

Partner & Co-Founder Sara Black

When you work with Sara, you're working with a seasoned professional who has not only honed her skills at the top Fortune 500 companies but also carried those best practices into her consulting. Her expertise in Account Management and Leadership are unrivaled, and it shows in the excellence of the courses and programs she facilitates. As an active TIA member, she ensures she remains at the forefront of industry changes and trends.

Ready to lead feedback conversations with clarity and confidence?

Enroll Today